UX designer, user researcher, visual designer
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WonderBill

Startup to provide automatic comparison and switching of energy suppliers
User research •
UX design • Visual design

WonderBill is a company that was started at the end of an innovation project to discover innovative ways to help energy customers. After a series of workshops and interviews the decision was made to create a platform that would allow customers to have all their bills in one place and the system to learn about their usage to enable automatic switching.

My role was to facilitate the design process with my team.  We were involved from early stage discovery phase, through proposition testing to design and development of the platform with product and engineering teams to Alpha and Beta launches.

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Personas

Personas

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Early wireframes

Early wireframes

 Wireframes were used for initial concept testing to help define features priority

Wireframes were used for initial concept testing to help define features priority

Interviews

Interviews

 Proposition test interviews from UK and USA

Proposition test interviews from UK and USA

IA and userflow

IA and userflow

 Onboarding userflow

Onboarding userflow

 Information architecture of top level features

Information architecture of top level features

 System checklist 

System checklist 

Wireframes

Wireframes

 Adaptive wireframes for moving account   

Adaptive wireframes for moving account

 

 Wireframes of adding suppliers though automated and manual interactions

Wireframes of adding suppliers though automated and manual interactions

Visual design

Visual design

 Final visuals for the beta launch

Final visuals for the beta launch

 Beta test video   

Beta test video

 

 Latest landing page design      

Latest landing page design